Contact Extreme Spins Support
Contact our support
For help with Extreme Spins on extremespinscasinouk.co.uk, email our support at [email protected]. Tell us what you need help with and include enough detail to identify the issue.
Extreme Spins offers casino account support through live chat and email, with coverage around the clock. For an account-specific enquiry, you can also use the live chat in your casino account. Availability does not guarantee an immediate reply or a fixed resolution time.
What to include
A clear subject line and a short description help explain your enquiry. Use the guide below to prepare your message.
| Your enquiry | Useful details |
|---|---|
| Trouble signing in | The error message, when it appeared and the device or browser you used. |
| Deposit or withdrawal question | The transaction reference, amount, currency and date. |
| Bonus question | The promotion name or code and what happened when you tried to use it. |
| A game problem | The game title, approximate time and round reference, if available. |
| A problem on extremespinscasinouk.co.uk | The page address and the steps that led to the problem. |
Do not include passwords, one-time security codes or full card details. Remove sensitive information from screenshots and avoid attaching identity documents to an initial enquiry.
Raising a complaint
To raise an issue with our support at extremespinscasinouk.co.uk, describe what went wrong, any previous contact and the outcome you are requesting. Include an existing conversation reference if you have one, so the messages can be considered together.
Help with a gambling break
For self-exclusion from an Extreme Spins casino account, contact the casino's support through live chat or email and clearly state that you want to self-exclude. The operator's rules do not allow an activated exclusion to end before the selected period expires. Once that period ends, reopening is not automatic: you must ask support to reactivate the account.
Read our responsible gambling page on extremespinscasinouk.co.uk for further information about breaks and support.