Extreme Spins Responsible Gambling
Gambling and your wellbeing
At extremespinscasinouk.co.uk, we encourage you to put your wellbeing before gambling. Playing involves the risk of losing money and can damage finances, relationships and everyday life. Treat it as paid entertainment, never as income or a way out of debt.
If your gambling feels difficult to control, stop playing and seek support. You can request a break or self-exclusion through the Extreme Spins casino support team. The account restrictions and periods below are those in the casino operator's responsible gaming policy.
Taking a break or self-excluding
Extreme Spins describes both temporary exclusion and a permanent account lock. Its policy lists these minimum periods:
| Option | Minimum duration |
|---|---|
| Cooling-off break | 24 hours |
| One-month exclusion | One month |
| Six-month exclusion | Six months |
To request exclusion or discuss these settings, contact the casino's support through live chat or email. The operator describes this support as available around the clock and says requests are handled promptly; it does not give a fixed activation deadline.
Once exclusion is active, you cannot access the account, add funds or make bets. A chosen exclusion period cannot be cut short. Reaching its end does not restore the account automatically: you must ask support for reactivation.
Do not create another account or use different login details to get around exclusion. The operator says it takes reasonable measures to prevent new accounts, but you must also respect the restriction. Attempts to bypass it may lead to permanent closure.
Under the casino's policy, accounts excluded for responsible gambling reasons are taken off marketing and promotional mailing lists. The operator also commits to reasonable measures to prevent promotional material reaching excluded players.
Keeping track of play
Before playing, decide how much time and money you can spare. Review transactions and account activity in the casino dashboard rather than relying on memory.
- Keep essential living costs outside your gambling budget.
- Stop when your planned budget or time is used up.
- Avoid further bets intended to recover earlier losses.
- Step away regularly and make room for other activities.
- Avoid playing after drinking alcohol or when distressed or depressed.
Extreme Spins mentions tools for managing time and spending. Its policy does not specify every available limit, how to configure it or when increases and removals take effect. Ask casino support about those details before relying on a particular setting.
The operator may contact a player, add restrictions or require a break when it identifies concerning patterns of play.
Recognising when to seek help
Reasons to pause and ask for help include:
- Gambling takes more time or money than you intended.
- You hide your play or neglect family, work or study.
- You borrow or sell belongings to keep betting.
- You gamble to escape difficult feelings, then feel guilt afterwards.
- Cutting down leaves you restless or irritable.
These concerns can affect someone close to you as well as your own play. The organisations below are named in the Extreme Spins responsible gaming policy.
| Organisation | Support described in the policy |
|---|---|
| GamCare | UK gambling support, advice and information without a charge. |
| Gambling Therapy | Emotional support and counselling in several languages. |
| Gamblers Anonymous | Peer support through shared experiences of gambling problems. |
| Responsible Gambling Council | Educational resources on gambling risks and prevention. |
For concerns about another person, consider speaking with them and sharing these resources. The casino policy says an account holder must make their own exclusion request; a relative's concern does not itself authorise an account change.
Age requirements and protecting minors
The casino's participation terms require players to be at least 18 and to meet any higher local age-of-majority requirement. Registration details must be accurate, and the operator may ask for identity and age evidence at any stage.
If an underage account is discovered, the operator's policy provides for immediate closure and loss of winnings. Deposits are returned through the original payment method where possible. Parents and guardians should restrict children's access to gambling websites, including through parental controls.
Contact and communication preferences
For questions about this page on extremespinscasinouk.co.uk, contact our support at [email protected]. For an account exclusion, use the casino support channels described above; sending a question about this page is not confirmation that an exclusion has been activated.
The casino policy allows promotional messages to be stopped through account preferences or a request to casino support. An advertising opt-out is separate from self-exclusion.